Optimal service and risk management
The role of modern contract management
Optimal service and risk management
The role of modern contract management
Contract Lifecycle Management (CLM)
In the capital-intensive industry, collaboration between parties in the area of procurement is crucial. However, many contracts do not deliver what was expected, leading to missed opportunities and inefficiencies. Contract Lifecycle Management (CLM) provides a solution here. Many organizations struggle with effectively managing their contracts, resulting in lost value and increased risks. Just as companies that do not make optimal use of their data, companies that ignore the power of CLM can miss crucial business opportunities. But there’s good news: in collaboration with experts from the industry, we have developed a proven approach for CLM.
This approach is not only about managing contracts, but also about maximizing value, minimizing risks, and building stronger, long-term business relationships.
Would you like to elevate your contract management and discover the true potential of CLM in your organization? Dive deeper into our expertise and discover the possibilities.
In the capital-intensive industry, collaboration between parties in the area of procurement is crucial. However, many contracts do not deliver what was expected, leading to missed opportunities and inefficiencies. Contract Lifecycle Management (CLM) provides a solution here.
Many organizations struggle with effectively managing their contracts, resulting in lost value and increased risks. Just as companies that do not make optimal use of their data, companies that ignore the power of CLM can miss crucial business opportunities. But there’s good news: in collaboration with experts from the industry, we have developed a proven approach for CLM.
This approach is not only about managing contracts, but also about maximizing value, minimizing risks, and building stronger, long-term business relationships. Would you like to elevate your contract management and discover the true potential of CLM in your organization? Dive deeper into our expertise and discover the possibilities.
De voordelen van verregaande samenwerking
Responsibilities
Parties will need to clearly agree on the scope of the services being outsourced and the performance required for them. By reaching agreements, responsibilities are clarified and identified, and these are part of the SLA (Service Level Agreement). Based on the scope and background of the agreements that parties reach, financial and binding agreements are also made, such as work guarantee, performance, and delivery obligation of scope and service.
Higher service level
By taking over services, greater interaction with the customer is created. The service provider will be able to deliver more value through the services they provide for the customer (and similar customers), and can position themselves as a knowledge leader (thought leadership). This creates a closer bond with customers. Customers like to connect with service providers who carry performance and value creation in their DNA.
Cost-conscious business model
The customers can focus on their primary processes and improve in them, or even excel. Purchasing the services over a longer period requires a process change and growth of maturity in both parties. Agreeing on these contracts, including the work guarantee, allows the customers to set up their business model very cost-consciously, as it is absolutely clear on what basis (scope, timing) and under what (financial, performance) conditions the service is purchased and delivered.
A proven solution
Successful implementation of contract management at Sitech Services
Sitech Services, a prominent technology partner at the Chemelot industrial site in Geleen, faced the challenge of a major transformation. In 2022, they launched the “Beyond Transition Program”, an initiative focused on privatization and sale. A crucial part of this program was the development of the “Contracts and Service Level Agreements (SLA)” workflow. Selas & Partners took the lead in this development, with a focus on ensuring employment for the coming years. Through the expertise of Selas & Partners, Sitech Services was able to establish a solid and effective contract management system, which was essential for their transition and future growth.
Selas & Partners helped us tremendously with the development and implementation of the Service Level Agreements, and their expertise and methodology in the field of Sales and Contract Management benefited us greatly. Hereby, I would like to thank Selas & Partners for their professional approach and support during our transition programme.
With the professional help of Selas & Partners, we realized in a 7 month process to redefine our sales strategy and to define new value propositions for the market, to establish a new and improved sales organisation and to implement new sales processes.
Based on a sales assessment Selas & Partners guided us in our Aftermarket domain by implementing their Bensaou model, organized content support to develop the value proposition, measure the sales program by validation different steps (account plans, implementing & usage of CRM, other) and gave a thorough challenge on account & sales management.
Selas & Partners visualized the current sales effectiveness of Batenburg and defined the new sales excellence program, including value proposition for our new approach in smart industry for the mechatronics market.
Why Selas & Partners?
Download our whitepaper for free!
Modern contract management provides a solid foundation for capturing the right services and effectively managing the associated risks. This whitepaper (available in Dutch) addresses the essential aspects of CLM (Contract Lifecycle Management) and also explores how successful co-production can take place within a level playing field.
Selas Reality Check
The Selas Reality Check is specially developed to provide insight into the current situation and the opportunities and possibilities. Understanding the current situation is therefore crucial – where are we now? So that this can be compared to the ambition – where do we want to go and how do we get there? The Consider & Decide workshop helps to then make the choices about what needs to be done to realize the organization’s ambition.
Contact us for more information or to schedule a Reality Check!
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