Terms & conditions

1. Defi­ni­ti­ons

  1. Sel­as & Part­ners: Sel­as & Part­ners, esta­blis­hed in Maas­tricht, regis­tered under Cham­ber of Com­mer­ce no. 85172197.
  2. Client: the per­son with whom Sel­as & Part­ners has ente­red into an agreement.
  3. Par­ties: Sel­as & Part­ners and the client together.
  4. Con­su­mer: a client who is also an indi­vi­du­al and who is acting as a pri­va­te person.

2. Appli­ca­bi­li­ty of gene­ral terms and conditions

  1. The­se terms and con­di­ti­ons apply to all quo­ta­ti­ons, offers, work, orders, agree­ments and deli­ve­ries of ser­vi­ces or pro­ducts by or on behalf of Sel­as & Partners.
  2. The par­ties may only devi­a­te from the­se terms and con­di­ti­ons if they have expres­sly agreed to do so in writing.
  3. The par­ties expres­sly exclu­de the appli­ca­bi­li­ty of addi­ti­o­nal and/or dif­fe­rent gene­ral terms and con­di­ti­ons of the client or third parties.

3. Offers and quotations

  1. Offers and quo­ta­ti­ons of Sel­as & Part­ners are non-bin­ding, unless expli­cit­ly sta­ted other­wi­se therein.
  2. An offer or ten­der is valid for a maxi­mum of 1 month, unless a dif­fe­rent accep­tan­ce peri­od is sta­ted in the offer or tender.
  3. If the client does not accept an offer or ten­der within the appli­ca­ble peri­od, the offer or ten­der will expire.

4. Accep­tan­ce

  1. When accep­ting a non-bin­ding quo­ta­ti­on or offer, Sel­as & Part­ners reser­ves the right to still wit­h­draw the quo­ta­ti­on or offer within 3 days after recei­ving the accep­tan­ce, wit­hout the client being able to deri­ve any rights from this.
  2. Ver­bal accep­tan­ce by the client only com­mits Sel­as & Part­ners, after the client has con­fir­med it in wri­ting (or electronically).

5. Pri­ces

  1. All pri­ces used by Sel­as & Part­ners are in Euros, are exclu­si­ve of VAT and exclu­si­ve of any other costs such as admi­ni­stra­ti­on costs, levies and tra­vel, ship­ping or trans­port costs, unless spe­ci­fi­cally sta­ted other­wi­se or agreed otherwise.
  2. All pri­ces used by Sel­as & Part­ners for its ser­vi­ces, on its web­si­te or other­wi­se made known, Sel­as & Part­ners may chan­ge at any time.
  3. The par­ties will agree a total amount as a gui­de pri­ce for a ser­vi­ce pro­vi­ded by Sel­as & Part­ners, unless the par­ties have expli­cit­ly agreed in wri­ting a fixed pri­ce, from which no devi­a­ti­on can be made.
  4. Sel­as & Part­ners is entit­led to devi­a­te up to 10% from the gui­de price.
  5. If the gui­de pri­ce will be more than 10% hig­her, Sel­as & Part­ners must inform the client in a time­ly man­ner why a hig­her pri­ce is justified.
  6. If the gui­de pri­ce exceeds the 10% increa­se, the client has the right to can­cel the part of the order that exceeds the 10% increa­se, as far as this is pos­si­ble within the sco­pe of the order.
  7. Sel­as & Part­ners has the right to adjust pri­ces annually.
  8. Sel­as & Part­ners will com­mu­ni­ca­te pri­ce adjust­ments to the client pri­or to their commencement.
  9. The con­su­mer has the right to can­cel the agree­ment with Sel­as & Part­ners if he does not agree with the pri­ce increase.

6. Pay­ments and terms of payment

  1. Sel­as & Part­ners may requi­re a down pay­ment of up to 50% of the agreed amount when ente­ring into the agreement.
  2. The client must have made sub­se­quent pay­ments within 1 month of delivery.
  3. Pay­ment dead­lines are con­si­de­red to be fatal. This means that if the client has not paid the agreed amount at the latest on the last day of the pay­ment peri­od, he will be in default by ope­ra­ti­on of law, wit­hout Sel­as & Part­ners having to send a remin­der or decla­re the client in default.
  4. Sel­as & Part­ners reser­ves the right to make a deli­ve­ry con­di­ti­o­nal on imme­di­a­te pay­ment or to demand a secu­ri­ty for the total amount of the ser­vi­ces or products.

7. Con­se­quen­ces of not paying on time

  1. If the client fails to pay within the agreed term, Sel­as & Part­ners is entit­led to char­ge the sta­tu­to­ry inte­rest of 8% per month for com­mer­ci­al trans­ac­ti­ons from the day the client is in default, whe­re part of a month will be coun­ted as a who­le month.
  2. When the client is in default, he shall also owe Sel­as & Part­ners extra­ju­di­ci­al col­lec­ti­on costs and any damages.
  3. The col­lec­ti­on costs will be cal­cu­la­ted accor­ding to the Decree on com­pen­sa­ti­on for extra­ju­di­ci­al col­lec­ti­on costs (Besluit ver­goe­ding voor bui­ten­ge­rech­te­lij­ke incassokosten).
  4. If the client fails to pay on time, Sel­as & Part­ners may sus­pend its obli­ga­ti­ons until the client has ful­fil­led its pay­ment obligation.
  5. In case of liqui­da­ti­on, bankrupt­cy, sei­zu­re or sus­pen­si­on of pay­ment on the part of the client, the claims of Sel­as & Part­ners on the client are imme­di­a­te­ly due and payable.
  6. If the client refu­ses to coo­p­e­ra­te with the exe­cu­ti­on of the agree­ment by Sel­as & Part­ners, he is still obli­ged to pay the agreed pri­ce to Sel­as & Partners.

8. Right of suspension

Unless the client is a con­su­mer, the client wai­ves the right to sus­pend the ful­fill­ment of any com­mit­ment resul­ting from this agreement.

9. Set-off

Unless the client is a con­su­mer, the client wai­ves his right to set off a debt to Sel­as & Part­ners against a claim against Sel­as & Partners.

10. Insu­ran­ce

  1. The client under­ta­kes to ade­qua­te­ly insu­re the fol­lo­wing items and to keep them insu­red against, among others, fire, explo­si­on and water dama­ge as well as theft: 
    • deli­ve­r­ed goods that are neces­sa­ry for the exe­cu­ti­on of the under­ly­ing agreement
    • goods belon­ging to Sel­as & Part­ners which are pre­sent at the client’s premises
    • goods which are deli­ve­r­ed under reser­va­ti­on of ownership
  2. On Sel­as & Part­ners’ first request the client shall pro­vi­de the insu­ran­ce poli­cy for inspection.

11. War­ran­ty

When par­ties have ente­red into an agree­ment for ser­vi­ces, Sel­as & Part­ners only has an obli­ga­ti­on to per­form to the best of its abi­li­ty and is not bound by any obli­ga­ti­on to achie­ve a cer­tain result.

12. Exe­cu­ti­on of the Agreement. 

  1. Sel­as & Part­ners shall exe­cu­te the agree­ment to the best of its know­led­ge and abi­li­ty and in accor­dan­ce with the requi­re­ments of good craftsmanship.
  2. Sel­as & Part­ners has the right to have the agreed ser­vi­ces (par­ti­al­ly) exe­cu­ted by third parties.
  3. The exe­cu­ti­on of the agree­ment shall take pla­ce in mutu­al con­sulta­ti­on and after writ­ten agree­ment and pay­ment of any agreed advan­ce by the client.
  4. It is the res­pon­si­bi­li­ty of the client that Sel­as & Part­ners can com­men­ce the exe­cu­ti­on of the agree­ment in a time­ly manner.
  5. If the client has not ensu­red that Sel­as & Part­ners can com­men­ce the exe­cu­ti­on of the agree­ment in a time­ly man­ner, the resul­ting addi­ti­o­nal costs and/or addi­ti­o­nal hours shall be bor­ne by the client.

13. Pro­vi­si­on of infor­ma­ti­on by the client 

  1. The client shall make all infor­ma­ti­on, data and docu­ments rele­vant for the pro­per exe­cu­ti­on of the agree­ment avai­la­ble to Sel­as & Part­ners in a time­ly man­ner and in the desi­red form and manner.
  2. The client war­rants the accu­r­a­cy, com­ple­te­ness and reli­a­bi­li­ty of the infor­ma­ti­on, data and docu­ments pro­vi­ded, even if they ori­gi­na­te from third par­ties, inso­far as the natu­re of the agree­ment does not indi­ca­te otherwise.
  3. If and to the extent requested by the client, Sel­as & Part­ners will return the rele­vant documents.
  4. If the client does not pro­vi­de the infor­ma­ti­on, data or docu­ments rea­so­na­bly requi­red by Sel­as & Part­ners, or does not do so on time or pro­per­ly, and the exe­cu­ti­on of the agree­ment is delay­ed as a result, the client will be char­ged for the resul­ting addi­ti­o­nal costs and hours.

14. Dura­ti­on of the agree­ment regar­ding a service 

  1. The agree­ment bet­ween Sel­as & Part­ners and the client regar­ding a ser­vi­ce or ser­vi­ces is ente­red into for the dura­ti­on of 2 years, unless the natu­re of the agree­ment dic­ta­tes other­wi­se or the par­ties have expli­cit­ly agreed other­wi­se in writing.
  2. After the peri­od men­ti­o­ned in para­g­raph 1 of this arti­cle, the agree­ment will tacit­ly be con­ver­ted into an agree­ment for an inde­fi­ni­te peri­od, unless one of the par­ties ter­mi­na­tes the agree­ment with due obser­van­ce of a noti­ce peri­od of 2 months, or a con­su­mer ter­mi­na­tes the agree­ment with due obser­van­ce of a noti­ce peri­od of 1 (one) month, as a result of which the agree­ment ends by ope­ra­ti­on of law.
  3. If within the dura­ti­on of the con­tract the par­ties have agreed on a peri­od for com­ple­ti­on of cer­tain work, this shall never be a dead­line. When this term is excee­ded, the client must give Sel­as & Part­ners writ­ten noti­ce of default.

15. Ter­mi­na­ti­on of the agree­ment for a fixed period

  1. The client or con­su­mer may ter­mi­na­te an agree­ment regar­ding a fixed term ser­vi­ce not ear­lier than after 1 (one) year.
  2. After the mini­mum term of 1 (one) year the afo­re­men­ti­o­ned agree­ment can be ter­mi­na­ted by the cus­to­mer with due obser­van­ce of a noti­ce peri­od of 2 months.
  3. After the expiry of the mini­mum term of 1 (one) year, the afo­re­men­ti­o­ned agree­ment can be ter­mi­na­ted by a con­su­mer sub­ject to 1 (one) months’ notice.
  4. If the agree­ment con­cerning a ser­vi­ce has been ente­red into for less than 1 (one) year, the agree­ment can­not be ter­mi­na­ted prematurely.

16. Con­fi­den­ti­a­li­ty

  1. The Client shall keep any infor­ma­ti­on (in any form) recei­ved from Sel­as & Part­ners confidential.
  2. The same applies to all other infor­ma­ti­on con­cerning Sel­as & Part­ners of which the client knows or can rea­so­na­bly sus­pect that it is secret or con­fi­den­ti­al, or of which he can expect that its dis­se­mi­na­ti­on may harm Sel­as & Partners.
  3. The Client shall take all neces­sa­ry mea­su­res to ensu­re that it also keeps the infor­ma­ti­on refer­red to in para­g­raphs 1 and 2 secret.
  4. The con­fi­den­ti­a­li­ty obli­ga­ti­on descri­bed in this arti­cle does not apply to information: 
    • which was alrea­dy in the public domain befo­re the cus­to­mer lear­ned of it or which later beca­me public wit­hout this being due to a breach of the customer’s duty of confidentiality
    • which is made public by the client pur­su­ant to a legal obligation
  5. The con­fi­den­ti­a­li­ty obli­ga­ti­on descri­bed in this arti­cle applies for the dura­ti­on of the under­ly­ing agree­ment and for a peri­od of 3 years after its expiry.

17. Penal­ty clause

  1. If the other par­ty vio­la­tes the arti­cle of the­se gene­ral terms and con­di­ti­ons regar­ding con­fi­den­ti­a­li­ty or intel­lec­tu­al pro­per­ty, it shall for each vio­la­ti­on for­feit an imme­di­a­te­ly paya­ble fine to Sel­as & Partners. 
    • If the other par­ty is a con­su­mer, this fine shall be € 1,000.
    • if the other par­ty is a legal enti­ty, this fine shall be € 5,000.
  2. In addi­ti­on, the other par­ty shall for­feit an amount of 5% of the amount refer­red to in para­g­raph 1 for each day that the vio­la­ti­on continues.
  3. No pri­or noti­ce of default or legal pro­ceedings shall be requi­red for the for­fei­tu­re of this penal­ty. The­re is also no need for any form of dama­ge to have occurred.
  4. The for­fei­tu­re of the penal­ty refer­red to in the first para­g­raph of this arti­cle does not affect the other rights of Sel­as & Part­ners inclu­ding its right to claim dama­ges in addi­ti­on to the penalty.

18. Indem­ni­fi­ca­ti­on

The client indem­ni­fies Sel­as & Part­ners against all claims from third par­ties in con­nec­ti­on with pro­ducts and/or ser­vi­ces pro­vi­ded by Sel­as & Partners.

19. Com­plaints

  1. The client must exa­mi­ne a pro­duct deli­ve­r­ed or ser­vi­ce pro­vi­ded by Sel­as & Part­ners as soon as pos­si­ble for any shortcomings.
  2. If a deli­ve­r­ed pro­duct or ser­vi­ce does not com­ply with what the client could rea­so­na­bly expect from the agree­ment, the client must noti­fy Sel­as & Part­ners as soon as pos­si­ble, but in any case within 1 month after the dis­co­ve­ry of the shortcomings.
  3. Con­su­mers must inform Sel­as & Part­ners no later than 2 months after the dis­co­ve­ry of the shortcomings.
  4. The cus­to­mer must give as detai­led a descrip­ti­on as pos­si­ble of the short­co­ming, so that Sel­as & Part­ners is able to res­pond adequately.
  5. The client must demon­stra­te that the com­plaint rela­tes to an agree­ment bet­ween the parties.
  6. If a com­plaint con­cerns ongo­ing work, this can in any case not lead to Sel­as & Part­ners being obli­ged to per­form other work than agreed.
  7. If the client is dis­sa­tis­fied with the ser­vi­ces of Sel­as & Part­ners, the client shall com­mu­ni­ca­te this to Sel­as & Part­ners as soon as pos­si­ble and the par­ties will try to reach an infor­mal solution.
  8. If the path fol­lo­wed in para­g­raph 7 does not ulti­ma­te­ly lead to a suf­fi­cient solu­ti­on, the client may sub­mit his case to the Court of Lim­burg by means of legal proceedings.

20. Noti­ce of default

  1. The client must give noti­ce of default in wri­ting to Sel­as & Partners.
  2. It is the res­pon­si­bi­li­ty of the client that a noti­ce of default actu­al­ly rea­ches Sel­as & Part­ners (on time).

21. Joint and seve­r­al lia­bi­li­ty of the client

If Sel­as & Part­ners enters into an agree­ment with mul­ti­ple clients, each of them is joint­ly and sever­al­ly lia­ble for the full amounts they owe Sel­as & Part­ners accor­ding to that agreement.

22. Lia­bi­li­ty of Sel­as & Partners

  1. Sel­as & Part­ners is only lia­ble for any dama­ge suf­fe­red by the client if and inso­far as such dama­ge is cau­sed by intent or con­scious recklessness.
  2. If Sel­as & Part­ners is lia­ble for any dama­ge, it is only lia­ble for direct dama­ge resul­ting from or rela­ted to the exe­cu­ti­on of an agreement.
  3. Sel­as & Part­ners is never lia­ble for indi­rect dama­ges, such as con­se­quen­ti­al dama­ges, lost pro­fits, mis­sed savings or dama­ges to third parties.
  4. If Sel­as & Part­ners is lia­ble, this lia­bi­li­ty is limi­ted to the amount paid by a (pro­fes­si­o­nal) lia­bi­li­ty insu­ran­ce taken out and in the absen­ce of (full) pay­ment by an insu­ran­ce com­pa­ny of the dama­ge amount, the lia­bi­li­ty is limi­ted to the (part of the) invoi­ce amount to which the lia­bi­li­ty relates.
  5. All ima­ges, pho­tos, colors, dra­wings, descrip­ti­ons on the web­si­te or in a cata­log are only indi­ca­ti­ve and apply only approxi­ma­te­ly and can not cau­se dama­ge com­pen­sa­ti­on and / or (par­ti­al­ly) dis­so­lu­ti­on of the agree­ment and / or sus­pen­si­on of any obligation.

23. Expiry period 

Each right of the client to com­pen­sa­ti­on from Sel­as & Part­ners expi­res in any case 12 months after the event from which the lia­bi­li­ty aro­se direct­ly or indi­rect­ly. This does not exclu­de the pro­vi­si­ons of Arti­cle 6:89 of the Civil Code.

24. Right of dissolution

  1. The client has the right to dis­sol­ve the agree­ment when Sel­as & Part­ners impu­ta­bly fails to ful­fill its obli­ga­ti­ons, unless this fai­lu­re, given its spe­ci­al natu­re or minor impor­tan­ce, does not jus­ti­fy the dissolution.
  2. If the ful­fil­ment of the obli­ga­ti­ons by Sel­as & Part­ners is not per­ma­nent­ly or tem­po­ra­ri­ly impos­si­ble, dis­so­lu­ti­on can only take pla­ce after Sel­as & Part­ners is in default.
  3. Sel­as & Part­ners has the right to dis­sol­ve the agree­ment with the client, if the client does not ful­fil his obli­ga­ti­ons from the agree­ment in full or on time, or if Sel­as & Part­ners has know­led­ge of cir­cum­stan­ces that give it good rea­son to fear that the client will not be able to ful­fil his obli­ga­ti­ons properly.

25. For­ce majeure

  1. In addi­ti­on to the pro­vi­si­ons of Arti­cle 6:75 of the Dut­ch Civil Code, a fai­lu­re by Sel­as & Part­ners to ful­fil any obli­ga­ti­on towards the client can­not be attri­bu­ted to Sel­as & Part­ners in a situ­a­ti­on inde­pen­dent of the will of Sel­as & Part­ners, which pre­vents Sel­as & Part­ners from ful­fil­ling its obli­ga­ti­ons towards the client in who­le or in part or which means that the ful­fil­ment of its obli­ga­ti­ons can­not rea­so­na­bly be expec­ted of Sel­as & Partners.
  2. The for­ce majeu­re situ­a­ti­on refer­red to in para­g­raph 1 shall also inclu­de — but not be limi­ted to -: a sta­te of emer­g­en­cy (such as civil war, insur­rec­ti­on, riots, natu­ral disas­ters, etc.); non-per­for­man­ce and for­ce majeu­re of sup­pliers, deli­ve­rers or other third par­ties; unex­pec­ted power, elec­tri­ci­ty, inter­net, com­pu­ter and tele­com dis­rup­ti­ons; com­pu­ter viruses, stri­kes, govern­ment mea­su­res, unfo­re­s­een trans­port pro­blems, adver­se wea­ther con­di­ti­ons and work stoppages.
  3. If a for­ce majeu­re situ­a­ti­on ari­ses which pre­vents Sel­as & Part­ners from ful­fil­ling 1 or more obli­ga­ti­ons to the client, then tho­se obli­ga­ti­ons will be sus­pen­ded until Sel­as & Part­ners can ful­fil them again.
  4. From the moment a situ­a­ti­on of for­ce majeu­re has lasted for at least 30 calen­dar days, either par­ty may dis­sol­ve the agree­ment in wri­ting in who­le or in part.
  5. Sel­as & Part­ners is not lia­ble for any (com­pen­sa­ti­on) in a for­ce majeu­re situ­a­ti­on, even if it enjoys any bene­fit as a result of the for­ce majeu­re situation.

26. Amend­ment of the agreement 

If after the con­clu­si­on of the agree­ment for its exe­cu­ti­on it appe­ars neces­sa­ry to amend or sup­ple­ment the con­tents the­reof, the par­ties shall time­ly and in mutu­al con­sulta­ti­on amend the agree­ment accordingly.

27. Amend­ment of gene­ral terms and conditions

  1. Sel­as & Part­ners is entit­led to amend or sup­ple­ment the­se gene­ral terms and conditions.
  2. Amend­ments of minor impor­tan­ce may be made at any time.
  3. Sel­as & Part­ners will dis­cuss major chan­ges in con­tent with the client in advan­ce as much as possible.
  4. Con­su­mers are entit­led to ter­mi­na­te the agree­ment in case of a sub­stan­ti­al chan­ge in the gene­ral terms and conditions.

28. Trans­fer of rights

  1. Rights of the client from an agree­ment bet­ween par­ties can­not be trans­fer­red to third par­ties wit­hout the pri­or writ­ten con­sent of Sel­as & Partners.
  2. This pro­vi­si­on is con­si­de­red a clau­se with pro­per­ty law effect as refer­red to in Arti­cle 3:83, second para­g­raph, of the Civil Code (Bur­ger­lijk Wetboek).

29.Consequences of nul­li­ty or voidability

  1. If one or more pro­vi­si­ons of the­se gene­ral con­di­ti­ons pro­ve to be void or voi­da­ble, this will not affect the other pro­vi­si­ons of the­se conditions.
  2. A pro­vi­si­on that is void or voi­da­ble will in that case be repla­ced by a pro­vi­si­on that comes clo­sest to what Sel­as & Part­ners had in mind on that point when dra­wing up the conditions.

30. Appli­ca­ble law and com­pe­tent court

  1. On eve­ry agree­ment bet­ween the par­ties, only Dut­ch law is applicable.
  2. Dis­pu­tes ari­sing within the fra­me­work of the agree­ment bet­ween par­ties will be heard by the court with juris­dic­ti­on in the Dis­trict of Lim­burg (NL), unless the law impe­ra­ti­ve­ly sti­pu­la­tes otherwise.

Last ver­si­on 1 March 2022